IRCTC Services Resume After One-and-a-Half Hour OutageSource: social media

IRCTC Outage Affects Tatkal Ticket Booking, Services Restored

IRCTC Services Resume After One-and-a-Half Hour Outage

Published on:

26 Dec 2024, 11:07 am

IRCTC Experiences Technical Issues, Disrupting Servicessource: social media

Users faced interruptions in the services of the IRCTC (Indian Railway Catering and Tourism Corporation) Website and App today. Many expressed their frustrations on social media.

Later, the Indian railways website said that the e-ticketing service will be unavailable due to maintenance work. The outage disturbed countless customers who were trying to book Tatkal tickets over the holidays. This is the second time in this month that the e-ticketing platform has caused such inconvenience.

The disruptions lasted for almost one-and-a-half hours. However, all services have been fully restored.

The disruptions was experienced pan India including New Delhi, Kolkata, Surat, Mumbai, Lucknow, Jaipur, Chennai, & Bengaluru.

For assistance from the Indian Railways helpline, Dial 139.source: social media

Alternatives if such a thing happens in the Future

- For assistance from the Indian Railways helpline, Dial 139. You can also check train availability & book tickets through their interactive voice response system or speak with an agent.

- Also, certain post offices in India provide train ticket booking services. You one can visit a nearby post office offering this option.

What are the steps to cancel or reschedule train tickets during the IRCTC website downtime?

IRCTC recommends that passengers contact customer service or send an email to cancel or modify their tickets in case of an outage.

IRCTC's share price dropped by 1.2% to an intraday low of Rs 778.95 per share on NSE. SOURCE: Social media

Meanwhile on Thursday, December 26, IRCTC's share price dropped by 1.2 percent to an intraday low of Rs 778.95 per share on the National Stock Exchange (NSE). The decline in IRCTC's share price occurred following reports that the IRCTC website was down today.

At 11:45 AM, IRCTC shares were trading at Rs 781.5 per share on the NSE, reflecting a 0.9 per cent decline, while the benchmark Nifty50 index saw a 0.12 per cent increase. In the last year, IRCTC's share price has decreased by 9 percent on the stock exchanges, while the benchmark indices have risen by 10 percent.

IRCTC achieved a net profit of Rs 307.8 crore in the July-September quarter (Q2) of this financial year, marking a 4.5 percent increase from the previous year's profit of Rs 294.7 crore.

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